Shipping & Returns
Which Legal High Sales, Delivery and Refund Policy
WE SHIP ON MONDAY - FRIDAYS
Thanks for shopping at Which Legal High. We appreciate the fact that you like to buy the cool stuff we create. We also want to make sure you have a rewarding experience while you’re exploring, evaluating, and purchasing our products, whether you’re at the Which Legal Highs Online Store, in a Which Legal High Retail Seller, or in live chat with the Which Legal Highs Support Team. (To make it visually easier on both of us, we’ll refer to these entities as the “Which Legal High Store” in this policy.)
Express Post Overnight Delivery
As advertised we deliver overnight to most major cities in Australia, orders are shipped from our brisbane office and are only guaranteed overnight on the basis that we receive payment prior to 10am on the day of shipping. Your order if paid via bank despoit MUST have a refence number, the amount is as on the invoice (not the shipping charge on some invoices can show shipping charges on next page and may confuse anyone not fully reading the invoice when paying)
Delivery to Country towns is generally 2 days, Perth is hit and miss, can be overnight about 50% of the time, 2 Days the rest of the time. If delivery time is crucial expect all deliveries outside capital cities to take 2 days, Far north WA and NT can take 3 days..
Why we use Express Post Regular Overnight Delivery and not Express Post Platinum.
100% live online tracking from the moment we ship it you can watch it as it travels to your location.
Guaranteed delivery before 10am (capital cities only) have some breakfast bongs and don't wait all day for your mix.
Signiture on delivery can not be stolen from your mailbox, so your item is extra secure.
Anyone at your address can sign for it, if no one is there you will have go to your local post office to collect the item, not great if your at work all day, you may end up having to go to get your order the next day.
Overall we have had good success with Ex[ress Post regular. If you require insurance or other delivery methods to be used then please contact us prior to ordering.
We reserve the right to not issue tracking numbers unless your item has not arrived 24 hours after it is due.
Please use our contact us form to check on a missing order.
We fundamentally believe you will be thrilled with the products you purchase from the Which Legal High Store. That’s because we go out of our way to ensure that our Legal Highs are lab certified to be just what you need - Super Strength. We understand, however, that sometimes a product may not be what you expected it to be. In that unlikely event, we invite you to review the following terms related to returning a product.
For Legal Weed returns, you may return your unused Legal Weed within 7 days of purchase for a full refund.
For any other product, simply return it with the original receipt (or gift receipt) and original packaging within 14 days of the date you receive the product. If the item is returned within this timeframe, we’ll exchange it or offer a refund based upon the original payment method. For returns to an Which Legal High Retail Store for cash, cash equivalent, and check transactions over $250, Which Legal High will mail a refund check to you within 3 business days. Please note the following:
Products can be returned only in the country in which they were originally purchased.
The following products are not eligible for return: Which Legal High Gift Cards, and any Which Legal High Voucher, Discount certificate or Gifts and Reward Points, Partial Reward Point purchases..
In the case of items returned with a gift receipt, Which Legal High will offer you a Which Legal High Gift Card equal to the purchase price of the gift, including tax and any other fees.
** IMPORTANT Pricing CHANGES **
Our prices do not have a standard. If there was a standard it would be $19.95 a gram or 3 grams for $59.95, but instead of offering a regular pricing model like many stores we being a smaller operator can and do make new variation of our products very quickly, a product advertised can often be completely sold out and replaced, improved or increased in strength the next day ( we are always seeking the best high for our customers). So a product sold at $10 one day is unlikely to be the same when sold at $25 the next day. That said we often make insane specials to clear the last few hundred grams of any product
Also we can and often at the drop of a hat run AT COST sales and limited-time price reductions, such as those that occur during special sales events (such as Pre Xmas Sales, Easter Sales, Cyber Monday, and Thrifty Thursday . . . okay, we made that last ones up). Any reduced price that is a temporary reduction (Sale, Coupon, Special Discount are ineligible for refund of the price difference.
Which Legal High reserves the right to change prices for products displayed at/on the Which Legal High Store at any time, and to correct pricing errors that may inadvertently occur.
If you order and the price changes you CAN NOT request a refund, reduction or credit! Your order is valid for 72 hours and if not paid by then may risk being canceled, though we try hard to give you as much time as we can.
Order Acceptance/Confirmation For Online and Call Center Purchases
Once we receive your order, we’ll provide you with an email order confirmation. Your receipt of an order confirmation, however, does not signify Which Legal High’s acceptance of your order, nor does it constitute confirmation of our offer to sell; we are simply confirming that we received your order. The Which Legal High Store reserves the right at any time after receiving your order to accept or decline your order for any reason. If Which Legal High cancels an order after you have already been billed, Which Legal High will refund the billed amount.
Shipping & Delivery
Please review the Shipping page to learn about how and when you will receive the products you purchased from the Which Legal High Store. Since the actual delivery of your order can be impacted by many events beyond Which Legal High’s control once it leaves our facilities, Which Legal High cannot be held liable for late deliveries. We will, however, work with you to ensure a smooth delivery.
The Which Legal High Store sells and ships products to end-user customers only. You may not purchase products at the Which Legal High Store for resale, and we reserve the right to refuse or cancel your order if we suspect you are doing so. And we’re pretty good at figuring that out . . .
Australian Sales Only
The Which Legal High Store accepts orders from billing addresses within Australia and all Australian territories. Which Legal High will not ship products purchased at the Which Legal High Store to an address outside of the Australia. Which Legal High products are subject to Australian and foreign export control laws and regulations and must be purchased, sold, exported, re-exported, transferred, and used in compliance with such export laws and regulations.
Product Availability and Limitations
Given the popularity and/or supply constraints of some of our products, Which Legal High may have to limit the number of products available for purchase. Trust us, we’re making more Buds, Hash and Weed as fast as we can. Which Legal High reserves the right to change quantities available for purchase at any time, even after you place an order. Furthermore, there may be occasions when Which Legal High confirms your order but subsequently learns that it cannot supply the ordered product. In the event we cannot supply a product you ordered, Which Legal High will cancel the order and refund your purchase price in full.
The Payment Pricing page describes the various methods you can use to pay for products at the Which Legal High Store. The Which Legal High Online Store also allows you to pay via Express Checkout. By activating and using Express Checkout, you agree to all of the terms set forth in this Sales Policy. Please note that if you use a public computer or otherwise share a computer with other users, you should turn off Express Checkout when you leave the computer. Or you may end up buying far more than you expected.
Which Legal High Gift Cards are issued and managed by Which Legal High and can be applied only to purchases from the Which Legal High Online Store. Gift Cards may not be redeemed for cash (except as required by law), or for shipments outside Australia. Neither the issuer nor Which Legal High is responsible for any lost or stolen gift cards or use without your permission. Keep them close; they’re valuable and can be redeemed by whoever finds them.
Additional payment will be required if the purchase price of your Legal weed exceeds the value of the Gift Card. Seems obvious, but we wanted to be sure you knew. Gift Cards are also not for resale. Void where prohibited or restricted by law. Gift Card terms and conditions are subject to change without notice. Use of a Gift Card is governed by the laws of the State of Queensland. To check the available balance on a Gift Card please log into your account.
Please contact customer service for more information on returning an order. Thank you.
For every 10 cents you spend you are given 1 reward point. You can use these reward points to pay or part pay for your order at checkout. 1000 reward points would give you a $10.00 credit. There are no restrictions to using you points, but from time to time we suspend the reward point earning system for special sales, giving you a bigger discount rather than reward points for later use. Reward points fluctuate from 10-30% of you order. You may not recieve reward points when paying with reward points.