of problems that happen when trying to import herbal incenses into Australia.
ON 27th of September I ordered a 3g Sample of Tribal Warrior (that was to come with a bonus 1 g of another new blend), was promised 1-2 day Express International shipping, in my experience that is normally 3-4 days but that's fine, I really needed the order for this weekends big party.
Ok so I paid 35 Euro's for Tribal Warrior, and 26 Euros for the shipping. It took 2 weeks to arrive in Australia, and was immediately seized by customs as suspect, they spent time testing it and only now (October 12th 2009) have they contacted me to tell me that there is a $42 AUD charge and that they will be gamma radiating it and quaranteening it for up to 30 days then i can pick it up.
So instead of paying $79.95 (AUD) [from bestlegalherbs.com] and getting free shiping overnight with the smoke ready to burn 10am the next morning [delivery times vary] I hoped I could pay a total of just $50 or so but ended up paying (AUD) $99 for the product and delivery, then another $42 for customs, so that's $141 and a 6-8 week delivery time to receive gamma radiated herb. I will never again buy from Europe/UK. I will update you when if or when get the order delivered.
[Customers name withheld)]
Sydney, NSW.
I order products regularly from all over the world and 50% the of time they get held by Australian Customs, sometimes they are released with a fee other times they get destroyed. The worst thing is they deliver the empty packaging to you via the courier company you chose when ordering so you can not even get a refund as the company now have proof you received the order! I still buy from whereever it is cheapest, sometimes I get my spice at rock bottom, othertimes i pay heaps and get nadda!
[Customers name withheld]
Melborne, VIC.
payment services or only accept money orders or simply don't send
the product or refund your money, like this next shocker.
Someone who isnt me recently tried to buy iBaked from a company in Europe we placed the order (around 1st October) and the next day we see this on the site...
Our orders were never processed or refunded no contact can be made with the seller.
